Haircut FAQs | Walk-In Haircuts Napier & Hastings

Vertical Divider

Hair 2 Go Unisex Cutting Bar

At Hair 2 Go we aim to make haircuts simple, affordable and professional for the whole family.

Hair 2 Go is a walk-in cutting bar, offering quality haircuts for men, women and children in Napier, Hastings and Taradale, making it easy for the whole family to get a great haircut without needing an appointment.

Our experienced team includes qualified barbers and stylists from around the world, combining barbering and hairdressing techniques to deliver consistent, high-quality results.

Below are answers to some of the most common questions about our haircuts, services, loyalty rewards and our 7 Day Happy or Return Guarantee.

General Questions

What is a cutting bar?

A cutting bar is a modern hair cutting concept focused on fast, professional haircuts without the need for appointments. At Hair 2 Go you can simply walk in, receive a quality haircut from a qualified stylist, and be on your way.

What is the difference between a barber and Hair 2 Go?

Traditional barbers mainly focus on men’s haircuts and shaving. Hair 2 Go is a unisex cutting bar, which means we cut men’s, women’s, and children’s hair using both barbering and hairdressing techniques.

What is the difference between a barber and Hair 2 Go?

Do you cut both men’s and women’s hair?

Yes. Hair 2 Go is a unisex salon, and we cut hair for men, women, teenagers and children.

Do you cut children’s hair?

Yes, we cut children’s hair and welcome families. Many parents bring their children in for quick and affordable haircuts.

Are your stylists qualified?

Yes. Our stylists are trained professionals with experience in both hairdressing and barbering techniques.

Do you only do short haircuts?

NO. We cut both short and long hair and can do trims, restyles, or full haircut transformations.

Do you take walk-ins or do I need an appointment?

Hair 2 Go is a walk-in cutting bar, which means no appointment is needed. You can simply visit one of our Hair 2 Go salons in Napier, Hastings or Taradale whenever it suits you.
Our stylists work efficiently to provide professional haircuts for men, women and children without the need to book ahead. Just walk in, join the queue, and one of our experienced barbers or stylists will look after you as soon as possible.
This makes Hair 2 Go a convenient option for people looking for a walk-in haircut near them without the hassle of making an appointment.

Vertical Divider

Haircut Services

Do you do barber-style haircuts?

Yes. At Hair 2 Go we have fully qualified barbers and stylists from around the world who are experienced in both traditional barbering and modern hairdressing techniques. We offer everything from classic clipper cuts to modern barber styles, giving clients the best of both barbering and hairdressing expertise in one place.

Do you do skin fades?

Yes. Our team regularly performs skin fades, tapers, low fades, mid fades and high fades. Because our stylists are trained in both barbering and hairdressing, we focus on clean blending and precision, ensuring your fade grows out well and keeps its shape longer.

Do you wash hair before cutting?

Yes, we can wash hair before cutting if requested. In some cases we may recommend washing first if the hair is very dirty or has product build-up, as this helps protect our professional equipment and ensures a cleaner, more precise haircut.

Do you wash hair after cutting?

Yes. Hair washing is available as an optional add-on service for a small additional cost. Many clients choose this option as it removes loose hair and leaves the scalp feeling clean and refreshed and we also provide a hot towell service for men for free.

What is the hot towel service?

Hair 2 Go offers a complimentary hot towel service, which is a favourite with many of our clients. The hot towel helps remove loose hair from the neck and face after the haircut and provides a relaxing and refreshing finish to the service.

Can you recommend a haircut that suits me?

Absolutely. Our experienced stylists are happy to recommend styles that suit your face shape, hair type, lifestyle and maintenance preference. Whether you want something modern, professional, or easy to manage, we can help guide you to the right haircut.

Can you fix a bad haircut?

Absolutely. in most cases we can help tidy, reshape or blend a haircut that hasn’t turned out as expected. Our team has extensive experience correcting uneven cuts and helping clients get their style back on track.

Why choose Hair 2 Go instead of a barber?

Hair 2 Go offers the best of both worlds. Our team includes qualified barbers and hairdressers from around the world, allowing us to provide both modern barber cuts and professional hairdressing techniques. We also offer services such as optional hair washing, complimentary hot towels, and family-friendly pricing, making Hair 2 Go a convenient option for the whole family.

Walk-Ins and Appointments

Do I need to make an appointment?

No appointment is needed. Hair 2 Go operates as a walk-in cutting bar.

How does the walk-in system work?

Simply walk into the salon and join the queue. Our stylists work through clients as quickly as possible while maintaining quality.

How long will I have to wait?

Wait times vary depending on how busy the salon is. Most haircuts take around 10–20 minutes.

What is the best time to come in?

Weekday mornings and early afternoons are usually quieter times.

Vertical Divider

Pricing

How much does a haircut cost?

Our pricing is designed to be affordable and transparent. Prices may vary slightly depending on hair length or style requirements.

Your stylist will always confirm the price with you before starting the service

Why are your prices different from some barbers?

Hair 2 Go combines both hairdressing and barbering services, giving clients flexibility for different styles while keeping prices competitive.

Do you charge extra for long hair?

In some cases longer hair or complex restyles may take additional time, which can affect pricing.

How much does a haircut cost in Napier?

Because every client’s hair is different, the price of a haircut can vary depending on the length, thickness and style required. We prefer to have a quick look at the hair first so we can recommend the best service and provide the most accurate price.

Your stylist will always confirm the price with you before starting the service

Our goal is to give every client a great haircut at a fair price, based on the work required.

Loyalty Card

Do you have a loyalty card?

Yes. Hair 2 Go offers a digital loyalty card called Hairmiles.

How does the loyalty card work?

Every time you get a haircut at Hair 2 Go your visit is recorded on your loyalty card. On your sixth visit, you receive half price off your haircut as our way of saying thank you for your loyalty.

Can my family share the loyalty card?

Yes. Our loyalty card can be used by the whole family. Each haircut is recorded according to the client type (for example: preschool, primary school, intermediate, high school, adult, etc.). This allows family members to earn their half-price haircut rewards individually, so everyone benefits and children don’t use up the parents’ reward.

How do I sign up for the loyalty card?

Our team can quickly register you in store. It only takes a moment.

Vertical Divider

Hygiene and Safety

How do you clean your equipment?

All clippers, guards and tools are cleaned and sanitised between clients in accordance with hygiene standards.

Are your tools disinfected between clients?

Yes. Clippers and clipper guards are cleaned and placed in disinfectant between uses.

Can I request the same stylist?

Yes, if your preferred stylist is available we are happy to accommodate your request.

Do you keep notes on my haircut?

Many of our regular clients find that our stylists quickly learn how they like their haircut, making future visits easy and consistent.

Payments

What payment methods do you accept?

We accept:

Cash
EFTPOS
VISA
Contactless payments including PayWave

Is there a PayWave fee?

Yes. A small PayWave fee may apply upuntil May 2026 as these charges are passed on from the bank.
To avoid the fee you can simply insert or swipe your EFTPOS card and use your PIN.

Vertical Divider

Customer Satisfaction

What if I am not happy with my haircut?

Your satisfaction is important to us. If something is not quite right, please let our team know and we will happily correct it. You can also contact our office during business hours and we will arrange to have the issue resolved as soon as possible under our 7 Day Happy or Return Guarantee.

Can I request the same stylist?

Yes, if your preferred stylist is available we are happy to accommodate your request.

Do you keep notes on my haircut?

Many of our regular clients find that our stylists quickly learn how they like their haircut, making future visits easy and consistent.

Why Hair 2 Go

Why are Hair 2 Go haircuts so consistent?

At Hair 2 Go we focus on professional systems and experienced stylists. Our team includes qualified barbers and hairdressers from around the world, each trained to deliver high-quality cuts using proven techniques.

Because we specialise in cutting hair all day, every day, our stylists develop strong consistency, speed and precision. Many of our regular clients also find that once a stylist understands how they like their haircut, it becomes easy to reproduce the same result each visit.

Our goal is simple: a reliable, professional haircut every time you visit.

Why do Hair 2 Go fades grow out better?

A good fade is not just about how it looks on the day — it is about how well it grows out over time.

Our stylists focus on proper blending and balance, rather than rushing the fade. This helps the haircut maintain its shape longer as the hair grows.

Because our team combines barbering techniques with hairdressing skills, we pay close attention to how the haircut will look one, two and three weeks later, not just when you leave the chair.

The result is a fade that stays cleaner, sharper and easier to maintain between visits.

Why do families choose Hair 2 Go instead of barbers?

Many families choose Hair 2 Go because we offer more flexibility than a traditional barber shop.

Hair 2 Go is a unisex cutting bar, meaning we cut men’s, women’s and children’s hair, making it convenient for the whole family to visit the same salon.

Clients also appreciate:
• Walk-in service – no appointment needed
• Qualified barbers and stylists from around the world
• Complimentary hot towel service
• Optional hair washing for a small additional cost
• Family-friendly loyalty rewards (6th haircut half price)
• Specials for SuperGold Card holders on selected days

Our aim is to provide fast, affordable and professional haircuts in a friendly environment, making Hair 2 Go a simple and reliable choice for busy families.

Why choose Hair 2 Go?

At Hair 2 Go we stand behind the quality of our work. That’s why we offer our 7 Day Happy or Return Guarantee.

If you are not completely happy with your haircut, simply return within 7 days and we will happily adjust or fix it free of charge.

Our goal is for every client to leave the salon feeling confident and satisfied. The guarantee simply gives you the reassurance that we stand behind every haircut we do.

Why Hair 2 Go

Hair 2 Go is designed to provide fast, affordable and professional haircuts for the whole family. If you have any other questions, please feel free to ask our friendly team when you visit.

Still have a question?

If you have a question that isn’t listed here, feel free to ask our friendly team when you visit one of our Hair 2 Go salons in Napier, Hastings or Taradale.

Vertical Divider